CAPABILITIES

ABOUT Z-TECH CENTRAL

Z-Tech Central Five Diamond Alarm Monitoring Center Memphis, TNZ-Tech is a U.L. listed and FM approved monitoring station. We have the capability to provide personalized service for you and your customers. Our station manager is a 25 year industry veteran and our courteous operators are TMA Operator certified. They are available to assist you 24 hours a day.

Z-Tech is large enough to handle your needs, and unlike the “mega-stations”, we are small enough to customize the service to fit your company. As an exclusive wholesale monitoring station, our number one priority is to provide excellent, professional services to dealers.

Since formation of our company, Z-Tech has grown to provide monitoring in Alabama, Arkansas, Georgia, Idaho, Iowa, Indiana, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Ohio, South Carolina, Tennessee, Virginia, and West Virginia.   In addition, Z-Tech is licensed as a Central Station where required.

100% of our Central Station operators have been successful in the completion of TMA Operator certification course.

Z-Tech’s management team consists of over 100 years experience in the Burglar Alarm, Fire Alarm and Central Station Business.

  • UL-icon-blue

    UL LISTED & FM APPROVED

    Z-Tech Central exceeds the highest industry standards, so your subscribers get the peace-of-mind they deserve.

    Z-Tech Central has undergone the thorough site analysis of compliance with standards UL 827 & 1981 and NFPA 72, and far surpasses these minimum standards.

  • HARDWARE CAPABILITIES

    • “Hot redundant” alarm automation computer system with an additional 3rd system running a “live backup”.
    • Automation computers feature dual processors, power supplies, and hard drives.
    • A 4th “cold redundant” system in the event of damage to the other 3 machines.
    • Dual 45 kilowatt natural gas generators.
    • 16 Kva UPS battery backup system with auxiliary battery cabinet that provides 10 times the required run time for UL and FM.
    • Back-up air conditioning units in case of failure.
    • Additional “cold redundant” receivers.
    • Redundant phone systems and dual underground telephone connections entering opposite sides of the facility.

    With the combination of this state of the art equipment, Z-Tech is able to provide reliable service with data integrity and enhanced power availability.

  • SOFTWARE CAPABILITIES

    Z-Tech uses Aural 9 Automation Platform. Additional modules added:

    • Z-Tech Remote which allows dealers access to their accounts from any pc, mac, tablet or smartphone
    • The Z-Tech On/Off Test SMS feature allows your technicians to place an account on or off test with a simple text message
    • Receive real time text notification every time your technician tests a zone
    • Callback text feature allows your technicians to request a callback from a dedicated operator
    • CheckVideo by Cernium intelligent video alarm response
  • DEALER TELEPHONE LINES

    Because of the ability of our Virtual Receivers, Z-Tech will assign each dealer their own telephone line plus an 800 phone number. These lines belong to the dealer as long as they are in good standing with our Accounts Receivable Department.

  • TMA-TRAINED STAFF

    Z-Tech Central’s friendly operators are licensed, TMA-certified, and trained to make you, the dealer look really good. 100% of our Central Station operators have been successful in the completion of SIA Operators course, CSAA On-Line Course or Advanced Operator Course.  Z-Tech’s management team consists of over 120 years experience in the Security Alarm, Fire Alarm, Surveillance, and Central Station Business.

BECOME A DEALER

Being a dealer for Z-Tech has many advantages. Contact us today to learn more.

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